Severe Storms

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Preparing for a Severe Storm

Determine your risk

Check the forecast and local news regularly to see if you're at risk for severe weather. Thunderstorms can occur year-round and at any hour.

Have a plan

Avoid anxiety by having a plan in place for your family, pets and home. Download our Family Communication Plan and consider completing a Home Inventory.

Protect your property

Cut down or trim trees that may be in danger of falling on your home. Unplug appliances and other electric devices and consider buying surge protectors and lightning rods.

Shelter safely

Quickly find a sturdy, grounded shelter and stay away from windows and doors. Damaging wind, lightning or large hail may be approaching.

Avoid electrocution

Avoid using running water, landlines or electrical appliances and do not touch anything metal. Do not lie down on concrete floors or lean against concrete walls.

Know where not to go

If you are not at home, avoid large open rooms such as cafeterias, gymnasiums or auditoriums. Sheds and storage facilities are not safe. Do not seek shelter under trees.

Frequently Asked Questions

Storm Watch = Severe thunderstorms are possible in and near the area. Stay informed and be ready to act if a warning is issued. The watch area is typically large, covering numerous counties or even states.

Storm Warning = Severe weather has been reported by spotters or seen on radar. Warnings indicate imminent danger to life and property. Warnings typically encompass a much smaller area (around the size of a city or small county) that may be impacted by a large hail or damaging wind identified by an NWS forecaster on radar or by a trained spotter/law enforcement who is watching the storm.

If you are unable to immediately seek shelter, crouch down into a ball-like position with your head tucked and hands over your ears and your feet closely together. Do not lie on the ground or stand under or near a tree – this puts you at greater risk of being struck by lightning.

A safe shelter is a fully enclosed shelter that has four walls and a roof; an enclosed vehicle is also considered safe. Shelters that are considered unsafe are open structures – such as porches, gazebos, baseball dugouts, and sports arenas – and open vehicles – such as convertibles, golf carts, and motorcycles.

Yes, it is safe to use a cell phone or cordless phone during a severe thunderstorm if they are not connected to an outlet through a charger.

Safely assess your situation

Connect with Claims to learn about your options

Share photos and documents with adjuster

Recovering from a Severe Storm

Stay informed

Continue listening to weather experts and forecasts to know when it is safe to go outside and to get information regarding potential flash flooding.

Survey the area

Once it is safe to go outside, look for any fallen power lines and trees. If you see any, maintain a safe distance and report them immediately to local authorities.

Tread carefully

When walking through storm damage, wear long pants, a long-sleeved shirt and sturdy shoes. Stay out of damaged buildings and avoid flooded roadways.

Check on neighbors

Once you’ve assured you, any family and any pets are safe, check on anyone else nearby. If someone has been struck by lightning, immediately call 911 for help.

Inspect your property

Take photos of any damage before removing debris or making any temporary repairs. If possible, avoid making permanent repairs until a claims adjuster has assessed damage.

If necessary, file a claim

If your vehicle was damaged, you can submit an auto claim online. For any other type of claim, call our claims department at 800-454-7714.

Frequently Asked Questions

Wait until authorities have announced it is safe to go outside; multiple rounds of thunderstorms capable of producing heavy rain, lightning, hail or tornadoes are possible during severe weather outbreaks.

A severe thunderstorm is officially defined as a storm that can produce hail that is an inch or larger or wind gusts over 58 mph. Hail this size can damage plants, roofs and vehicles. Wind this strong can break off large branches, knock over trees or cause structural damage to trees, which could ultimately result in property damage.

Yes; lightning victims do not carry an electric charge so you will not be electrocuted by touching someone who has been struck.

If local authorities have deemed it is safe to go outside, it is safe to drive; however, avoid flooded roadways. There may be sharp objects under the water or parts of the road could have collapsed, and one foot of moving water can sweep your vehicle away.

For an auto claim, consider utilizing our Auto Claim Worksheet. For all other claims, consider utilizing our Property Claim Worksheet.