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Disaster Safety

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(800)452-7214

Be Prepared for a Natural Disaster

1

Have a plan in place and an emergency kit ready.

Determine where you would go if you needed to evacuate. Don't forget to account for any pets, as most emergency shelters don't allow them. Download our Family Communication Plan to help you prepare. Consider tucking one in your child's book bag and keeping another in each family vehicle.

  • First aid kit
  • Flashlight and batteries
  • Battery powered radio
  • 3-5 day supply of food and water (for pets too!)
  • Prescription medication
  • Cash and credit cards
  • Change of clothes and shoes
  • Sanitation supplies
  • Blankets or sleeping bags
  • Emergency tools
  • Leash or crate for pets
Refresh emergency items at least once a year. Check all the items to ensure they are in good, working condition and re-evaluate if you or your family's needs have changed.
2

Know what to do when a natural disaster strikes.

Learn more about how to prepare and recover from natural disasters.

Floods

Hurricanes

Severe Storms

Winter Storms

Review the declarations page of your policy documents. This page provides a summary of your coverage, including limits and exclusions. If you have any questions, contact your local office or speak with your agent.

To update your policy coverages, log in to your online account and manage your policy. You can also contact your local office directly to discuss and make changes to your coverages, limits, and deductibles. Coverage changes might not be able to be applied in certain circumstances.

3

Find additional resources for recovery.

Get in touch with our award-winning Claims team and learn more about how to file your claim.

You can file a claim by contacting our Claims department 24/7 at (800) 452-7214. Learn how easy it is to begin your claim.

Yes, we will need different information depending on the type of claim. Some minor auto claims can be handled over the phone, but we will always send an adjuster to inspect larger claims. Learn more about the lifecycle of an auto or home claim.

Our claims representatives will walk you through the process, but we encourage you to use a claims worksheet to keep your claims details organized.

Download Auto Claim Worksheet

Download Property Claim Worksheet